Question 1

Arrival after 7:00 p.m.

Accepted Answer

No problem – we will deposit your key in our key box. Please make sure to inform us in advance.

Question 2

Activities & Excursions

Accepted Answer

Tips for trips, hikes, sightseeing and more can be found on our website.(http://www.aniferhof.at/)

Question 3

Baby Cot

Accepted Answer

We are happy to provide a baby cot free of charge – please request it at the time of reservation.

Question 4

Bank & ATM

Accepted Answer

Raiffeisenbank Anif is located at Aniferstraße 12, 5081 Anif – just a few minutes’ walk from the hotel. An ATM is available 24/7.

Question 5

Bathrobes & Slippers

Accepted Answer

Available free of charge at reception. Please return the bathrobe to reception in the designated bag upon departure.

Question 6

Bicycles & E-Bikes

Accepted Answer

We are happy to provide complimentary bicycles, subject to availability.
If you bring your own bike, a lockable storage room is located next to the carport. You can access it using your room key.
A free charging station for e-bikes is also available in this area.

Visit our cycling page f(https://www.aniferhof.at/biken?lang=en)or detailed information and route suggestions.

Question 7

Cancellation

Accepted Answer

Free cancellation is possible up to 3 days before arrival.
In case of later cancellation, no-show or illness, we charge the full amount.

We recommend taking out travel insurance to cover any unforeseen events.

Question 8

Complaints

Accepted Answer

Your comfort is important to us – that’s why we truly appreciate any feedback. 
If something during your stay is not to your satisfaction, please don’t hesitate to speak to us directly at reception or contact us by email at office@aniferhof.at.(mailto:office@aniferhof.at)

This is the only way we can respond quickly and ensure your stay is as pleasant as possible.

If you enjoyed your stay with us, we would be delighted if you left a positive review on Google,(https://g.page/r/Ceu6sGm5P_1WEAE/review) Booking.com,(https://www.booking.com/Share-gY0rBP) TripAdvisor (https://www.tripadvisor.at/UserReviewEdit-g666412-d1020723-Friesacher_s_Aniferhof-Anif_Austrian_Alps.html)or HolidayCheck.(https://www.holidaycheck.at/hr/bewertungen-friesachers-aniferhof/c98c3317-003f-37ca-a6ee-2f35b9a849fe)
Your feedback is invaluable to us and to future guests – thank you very much for your support!

Question 9

Church Service

Accepted Answer

Held on Sundays at 10:30 AM at the Anif parish church,(https://www.pfarre-anif.at/gottesdienstordnung) Römerstraße 10, in Anif.

Question 10

Copy Service

Accepted Answer

Available at the reception (€ 0.50 / page)

Question 11

Doctor / Emergencies

Accepted Answer

Single European emergency number	112 
Fire service 122
Gas emergency 128
Police 133 
Mountain rescue 140  
Emergency doctor 141 
Crisis hotline 142 
Ambulance service 144
Emergency services for children and young people 147 
Poison centre 01 406 43 43

University Hospital Salzburg
Müller Hauptstrasse 48 – 5020 Salzburg           
phone: +43 5 7255 – 2

Accident Hospital Salzburg
Dr. Franz Rehrl-Platz 5 – 5020 Salzburg           
phone: +43 59393 – 44000

Additional emergency contact numbers can be found here:

Question 12

Dogs

Accepted Answer

Your four-legged friend is very welcome with prior notice!
We charge €25 per night (without food).
Should there be excessive soiling, we kindly ask for your understanding that an additional cleaning fee of €30 per started half hour will be charged.
Please note:
Dogs are unfortunately not permitted in the breakfast room – not our choice, but a requirement of the European food and hygiene regulations.
If you'd like your dog to join you for breakfast, you're welcome to sit in the lobby or on our terrace.
Also in the wellness and fitness areas, it’s strictly: no paws on saunas or dumbbells.

Question 13

Drinks & Snacks

Accepted Answer

A vending machine with chilled drinks and snacks is located in the entrance area.
Payment is possible in cash only (coins and bills up to €20).

Question 14

EV Charging Stations

Accepted Answer

Two e-charging stations are available directly at the Aniferhof. They are compatible with all common charging cards and easy to use. Please remember to move your vehicle after charging so that other guests also have access.

If the charging stations are occupied, additional charging points are just 150 metres away at Aniferstraße 10.(https://maps.app.goo.gl/3BvpZ6brHWoWijieA)

https://static.wixstatic.com/media/a4fd7f_84b101db84474b29bf1063782327ca60~mv2.png

Question 15

Extra Beds & Baby Cots

Accepted Answer

We provide baby cots free of charge.
An extra bed is available for an additional fee.

Question 16

Fitness Room

Accepted Answer

Our fitness room is available to you free of charge every day from 7:00 AM to 9:00 PM.
Please register in advance at the reception.

Question 17

Forgot something?

Accepted Answer

Forgot your toothbrush, razor, or similar item?
No problem – we keep a small emergency kit available at reception.

Question 18

Entrance

Accepted Answer

Your room key not only opens your room but also the main entrance door. Please make sure to take it with you whenever you leave the house – especially if you return outside of reception hours.

Question 19

Drugstore

Accepted Answer

dm Filiale (https://www.dm.at/store/a0a0/anif/alpenstrasse-106)Alpenstraße 106 Alpenstraße - 5081 Anif

Question 20

Guest Mobility Ticket

Accepted Answer

With the Salzburg Verkehr Guest Mobility Ticket, you can use all public transport in the entire province of Salzburg free of charge during your stay.

The ticket is issued upon check-in and charged as a mobility fee of €0.50 per person per night in addition to the local tax.

More information: https://www.guestmobilityticket.at/en/(https://www.guestmobilityticket.at/en/)

Question 21

Drinkwater

Accepted Answer

Throughout the entire hotel – including your room – you enjoy revitalised water of the highest quality, treated using the unique method developed by Tyrolean naturalist Johann Grander.

https://static.wixstatic.com/media/a4fd7f_0ac64ebce9f944bf9b532e014db9108d~mv2.jpg
His goal: to restore water to its original vitality – as a natural source of health and well-being.

Whether in the wellness area, at breakfast or with your coffee – Grander water flows from every tap.
Our complimentary contribution to your well-being!

Question 22

Internet / WIFI

Accepted Answer

Free Wi-Fi is available throughout the entire hotel. Password: Aniferhof10

Question 23

Kettle

Accepted Answer

If you would like a kettle, we are happy to provide one free of charge.
Please let us know at the time of booking so we can prepare it for you.

Question 24

Key Box / Late Arrival

Accepted Answer

Arriving after 7:00 pm? No problem – we’ll leave your key in our key box.
It’s located to the right of the main entrance.

Please let us know by 6:00 pm on the day of arrival so we can prepare your key and provide the access code.

Question 25

Laundry Service / Cleaning

Accepted Answer

We do not offer an in-house laundry service.

For your laundry needs, we recommend the self-service laundromat „My Laundry“ a(https://laundromat-salzburg.at/)t Ignaz-Harrer-Straße 32, 5020 Salzburg – approx. 20 minutes by car from the hotel.

Question 26

Lost & Found

Accepted Answer

Forgot something? We're happy to send it to you – please note that shipping costs apply.

Question 27

Luggage Storage

Accepted Answer

Available at the reception – just speak to us.

Question 28

Minibar

Accepted Answer

All rooms are equipped with a minibar – however, it is not stocked.
A vending machine with chilled drinks and snacks is available in the entrance area.
Payment is in cash only (coins and bills up to €20).

Question 29

Mobile Phones & Electronic Devices

Accepted Answer

Please set your devices to silent mode while in the breakfast room – so that all guests can enjoy a peaceful atmosphere.

Question 30

Pharmacy

Accepted Answer

Schlossapotheke, Salzachbundesstr. 4, 5081 Anif - phone.: +43 6246 76016

Question 31

Public Transport

Accepted Answer

The nearest bus stop, „Anif Friesacher“ (https://maps.app.goo.gl/CKGuAmrDhXBzRpTE8)is just a 5-minute walk away on Hellbrunnerstraße.

From there, bus line 25 takes you directly to Salzburg’s historic city center without transfers.

Timetables & current information:
fahrplan.salzburg-verkehr.at
(https://fahrplan.salzburg-verkehr.at/)Stadtbus 25 – Fahrplan als PDF(https://salzburg-verkehr.at/downloads/stadtbus-25-salzburg-hauptbahnhof-zentrum-hellbrunn-anif-groedig/)

https://static.wixstatic.com/media/a4fd7f_e2342865204e4e388c145d9ca71a6d77~mv2.png

Question 32

Parking & EV Charging Stations

Accepted Answer

Free parking is available directly in front of the hotel for the duration of your stay.
For electric vehicles, we offer two EV charging stations that can be used easily with all common charging cards.

If you wish to park your vehicle in Salzburg for a longer period (e.g. while on a bike tour), we recommend the Park & Ride lot Salzburg Süd.

More information: P+R Salzburg Süd.(https://www.salzburg.info/en/travel-info/arrival-traffic/car/parking/p-r-sued)

Question 33

Restaurants

Accepted Answer

Our hotel does not have its own restaurant – but no need to worry, Anif offers plenty of excellent dining options nearby.

Within walking distance, you’ll find top-notch restaurants run by the Friesacher family where you can end your day in culinary style:

·       Hotel-Restaurant Friesacher –(https://www.friesacher.com/en/restaurant) upscale Austrian & international cuisine
·       Friesacher Einkehr –(https://www.friesacher.com/en/friesacher-einkehr) cozy inn with regional specialties
·       Friesacher Heuriger –(https://www.friesacher.com/en/friesacher-heurige) traditional Heuriger-style tavern with hearty fare
·       Bistro Anif – Vinothek –(https://www.bistro-anif.at/) fine wines & small delicacies in a stylish atmosphere

You’ll also find other great restaurants in Anif offering a diverse culinary selection:

·       Husarenwirt (https://www.anif.info/en/essen-trinken/gasthaeuser/husarenwirt/)– rustic inn serving classic Austrian dishes
·       Schlosswirt Anif (https://www.schlosswirt-anif.at/en/restaurant/the-restaurant/)– romantic restaurant with historic charm 
·       Pizzeria Magno (https://www.pizzeria-magno.at/)– Italian classics in a warm, family-friendly setting

We’re happy to provide personal recommendations or assist with table reservations.

You’ll also find more information and further recommendations on our webseite.(https://www.aniferhof.at/gastronomie?lang=en)

Question 34

Safe

Accepted Answer

Each room is equipped with an electronic safe for your valuables.
Please leave it open when checking out.

Question 35

Smoking

Accepted Answer

We kindly ask you not to smoke anywhere inside the hotel.
Smoking is permitted on the balconies and terrace – ashtrays are provided.
Please note that a cleaning fee may be charged in case of non-compliance.

Question 36

Supermarket

Accepted Answer

Maximarkt Anif (https://www.maximarkt.at/standorte/anif)– Waldbadstrasse 2 – 5081 Anif

Question 37

Taxis und Transfers

Accepted Answer

Ask at reception or contact directly:

Taxi Anif call +436246/8844 or book online via: Compakt Gruppe Anif (https://www.tours.at/taxi)

Taxi Salzburg: call +43 662 8111.

Question 38

Wellness Area

Accepted Answer

Our small but charming wellness area with country-style sauna, relaxation room, and fitness room is available daily from 5:00 pm to 9:00 pm free of charge.

Please register at reception at least 1 hour in advance.

Bathrobes and slippers are available at reception free of charge upon request.

Question 39

Zzz – Sleep well & tell us how we did

Accepted Answer

If you enjoyed your stay, we’d be delighted if you left us a positive review on Google,(https://g.page/r/Ceu6sGm5P_1WEAE/review)Booking.com,(https://www.booking.com/Share-gY0rBP) TripAdvisor (https://www.tripadvisor.at/UserReviewEdit-g666412-d1020723-Friesacher_s_Aniferhof-Anif_Austrian_Alps.html)oder HolidayCheck.(https://www.holidaycheck.at/hr/bewertungen-friesachers-aniferhof/c98c3317-003f-37ca-a6ee-2f35b9a849fe)

Your feedback is invaluable – for us and for future guests. Thank you for your support!

Guest-Informationen

From A for Arrival to Z for Zzz
Everything you need for a perfectly relaxing stay

Guest-Informationen

From A for Arrival to Z for Zzz Everything you need for a perfectly relaxing stay

From A for Arrival to Z for Zzz
Everything you need for a perfectly relaxing stay